At a glance
- Full Management costs 12% of the rent. It includes everything in Rent Collection, plus inspections every four months, maintenance handling and a dedicated team for day-to-day care.
- The law puts the duty to keep the property in repair, and fit to live in, on the landlord, so having someone who spots and handles problems matters.[1][2]
- Councils can act on serious hazards, with penalties of up to £7,000, and up to £40,000 for ignoring an improvement notice.[3]
Rules and figures last checked October 2026.
What Full Management covers
- Everything in Rent Collection: finding and checking your tenant, the contract, collecting the rent, registering the deposit and statements.
- Inspections every four months, so small problems are seen before they become expensive ones.
- Maintenance handling: reporting, arranging and following up repairs.
- A dedicated team looking after the tenancy day to day, so you and your tenant have one place to go.
The cost
- Fee
- 12% of the rent
- Extras
- Priced separately
The duty you are handing over
- Repairs. Under the Landlord and Tenant Act 1985 you must keep in repair the structure and exterior, the water, gas, electricity and sanitation installations, and the heating.[1]
- Fit to live in. The home must be fit for human habitation at the start of the tenancy and throughout it.[2]
- Hazards. Councils inspect homes against the Housing Health and Safety Rating System, and for the most serious hazards they must act.[3]
- Legionella. You must assess the risk, which most landlords can do themselves.[4]
The certificates a property needs, and how often, are in the legal responsibilities guide. Arranging them is part of our Property Maintenance service.
Is Full Management right for you?
It suits landlords who live far away, own several properties, or simply want the tenancy looked after without being the first call when something goes wrong.
- 1
See what the property could let for
Ask for a free rental valuation.
- 2
Compare every level
Look at services and fees.
- 3
Understand the new rules
Read the Renters’ Rights Act guide to see why handling a tenancy properly matters more now.
Sources
Every figure and rule above comes from one of these, read in October 2026. The dates are the ones each publisher shows as when the page was last updated.
- [1]Landlord and Tenant Act 1985, section 11: repairing obligations in short leases (opens in a new tab)legislation.gov.uk
- [2]Guide for landlords: Homes (Fitness for Human Habitation) Act 2018 (opens in a new tab)GOV.UK · page updated 6 March 2019 (published)
- [3]Housing Health and Safety Rating System (HHSRS): landlord and agent guide (opens in a new tab)GOV.UK · page updated 16 September 2026
- [4]Legionella risks: landlords’ responsibilities (opens in a new tab)Health and Safety Executive · page updated 30 September 2024
This is a general guide to the rules in England, not legal or tax advice. Your own circumstances, and your lease or mortgage terms, may change what applies, so check the sources below or speak to a solicitor or accountant before you act.